We build fully customized software solution for product based sales and after sale service management with SMS and EMAIL Integration.
Features that software contains are as below:
There are main 3 package included (Inventory + Accounting + CRM)
Purchase management with Serial Management (IDU and ODU)
Sales Management with Serial Management (IDU and ODU) and It also contains no. of service and installment facility with SMS and Email Integration.
Instalment and service Management with Auto reminder and SMS Integration
Reports regarding to Purchase, Sales, Stock, Products with different criteria
(2) Accounting :
Finance Management with sales and purchase
Cash/Bank Payment management with SMS facility.
Cash / Bank Receipt Management with SMS facility.
All kind of A/C reports like GST, Profit & loss report,Balance sheet,Day book etc...
(3) CRM (Customer Relationship Management):
This is the most important part of the software
It deals with Customer Management (like AMCs and Complains.)
In this part user registers the AMC contracts of customers using serial management with SMS and EMAIL facility.
In the Complain part, user registers the complains of existing customer with different criteria as well as new customers and customer will get the notification message of registered complains.
There will be list of unassigned complains so, user will assign technicians to registered complains with different criteria.
Complain closing module with different criteria(like paid status, technician description, parts usability etc..)
There are CRM Reports with different criteria