We build fully customized software solution for product based sales and after sale service management with SMS and EMAIL Integration.

Features that software contains are as below:

There are main 3 package included (Inventory + Accounting + CRM)

(1) Inventory:

Purchase management with Serial Management

Sales Management with Serial Management and It also contains no. of service and Instalment facility with SMS and Email Integration

Instalment and service Management with Auto reminder and SMS Integration

Stock Management

Reports regarding to Purchase, Sales, Stock, Products with different criteria

(2) Accounting :

Finance Management with sales and purchase

Cash/Bank Payment management with SMS facility.

Cash / Bank Receipt Management with SMS facility.

All kind of A/C reports like PServicefit & loss report,Balance sheet,Day book etc...

(3) CRM (Customer Relationship Management):

This is the most important part of the software

It deals with Customer Management (like AMCs and Complains.)

In this part user registers the AMC contracts of customers using serial management with SMS and EMAIL facility.

In the Complain part, user registers the complains of existing customer with different criteria as well as new customers and customer will get the notification message of registered complains.

There will be list of unassigned complains so, user will assign technicians to registered complains with different criteria.

Complain closing module with different criteria(like paid status, technician description, parts usability etc..)

There are CRM Reports with different criteria